Policies

What I hold

• Contact details of people at provider organisations who enquire or work with me.
• Anonymised cohort information providers choose to send me after Masterclass delivery: group counts only, with no names, contact details or individual responses.
• Documents and anonymised case samples a provider shares for a Service Quality Review, where their own data arrangements allow.
• Safeguarding records, only if a concern arises. These are kept restricted and are the one exception to my rule of not collecting individual participant information.

How I look after it

• I use it only to deliver the agreed work, manage the relationship and meet legal duties.
• Only I have access within Ascendify UK. The services I rely on to run the website and email process it to provide those services. Where I use AI assistants for business administration, I limit the personal information I share with them and never share participant information.
• I don't sell personal data. Beyond the services above, I share it only where the law or a safeguarding concern requires it. The privacy notice sets out the services and lawful bases.
• I keep it only as long as needed for the work and any legal or accounting requirements, then delete it.
• Providers keep their participants' records and individual work under their own arrangements.

If something goes wrong

• I record every personal data breach and my decision on whether to notify.
• Where I'm the controller, I report a notifiable breach to the Information Commissioner's Office without undue delay, and within 72 hours of becoming aware of it. I tell affected people directly where there's a high risk to them.
• Where I'm acting for a provider, I tell that provider without undue delay.

Responsibilities

• Providers deliver Masterclasses to their own participants and run their own safeguarding arrangements.
• In Professional Development and Consultancy I mainly work with staff, but I may meet participants, for example on observation days.
• I have my own responsibility to act on any concern I become aware of, not just to pass it on.

What I do

• If someone is in immediate danger, I call 999 at once, then tell the provider's designated safeguarding lead.
• I report any other concern to the provider's designated safeguarding lead as soon as possible, and always the same day.
• If the lead is unavailable, is implicated or doesn't act, I go to the provider's deputy lead or a senior manager, and if needed to the local authority's adult or children's safeguarding team.
• A concern about me should go to the provider's designated safeguarding lead or straight to the local authority safeguarding team. I'll cooperate fully.
• I follow the provider's safeguarding procedures whenever I'm working in or with their service.
• I don't investigate concerns myself, and I don't promise confidentiality where information must be shared to keep someone safe.
• I keep a factual record of any concern I report, stored securely and shared only with those who need it.
• Masterclass materials are designed so participants don't need to share sensitive personal information.

• Safeguarding lead for Ascendify UK: Jermaine Lawes.

• I treat everyone fairly and with respect, whatever their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
• Masterclasses are written in plain English. Captions and transcripts are supplied with each Masterclass as it's released, and reasonable adjustments are agreed with the provider.
• Assessments and examples are designed so participants can use relevant evidence from outside paid work, and don't need specialist knowledge or polished writing.
• I challenge discrimination when I see it, and I take any complaint seriously and respond promptly.
• I review materials for accessibility and fairness as part of every content update.

• When I work on a provider's premises, I follow their health and safety rules, induction and fire procedures.
• I report any hazard or incident to the site contact straight away.
• Online sessions follow good practice for screen breaks and session length.

• I don't offer, give, ask for or accept bribes or improper payments, gifts or hospitality in any form.
• I declare any conflict of interest before work begins, and I keep Ascendify UK work separate from any other employment.
• I have zero tolerance for modern slavery and human trafficking, and I use reputable suppliers for the services Ascendify UK relies on.
• Ascendify UK is below the turnover threshold for a statutory modern slavery statement. This is a voluntary statement of its position.